System information
Will the data be transferred to a third country? Outside the EU/EEA?No, our information is stored within the EU. Our policy is to store all our data now and in the future within the EU/EEA.
How often do you back up the system? How far back can data be recovered if the system goes down?
We take backups continuously and can restore data from a specific point within the last 30 days. After 30 days, we maintain backups on a weekly basis for up to six months and on a monthly basis for up to a year.
Are there others who have access to our data and can make changes besides those in support and the two of us with licenses?
No, only employees of Nordkap have access to our customers' information. Unless customers explicitly request to share their information with an external party, in which case, after a dialogue, we do our best to meet the extended need.